Guides for setting up support.
Practical walkthroughs for Discord support teams, from the first ticket panel to AI handoff and data controls.
Discord privileged-intent reviews: what changed
What larger TicketCord custom-bot owners should know about Discord's privileged-intent review.
3 min read
Best Discord ticket bots in 2026
A source-checked comparison of twelve Discord support tools, their operating models, AI, handoff, privacy, pricing, and retention.
8 min read
Best free Discord ticket bot: what's actually included
What TicketCord Free, Ticket Tool, TicketsBot, Tickety, and Ticket King each give away for free, where the limits are, and when a shared bot is the better fit.
7 min read
How to set up a Discord ticket bot
Create a Discord application, connect it to TicketCord, configure roles, and publish a ticket panel.
10 min read
How to switch from Ticket Tool, TicketsBot, or another Discord ticket bot
A practical checklist for moving a live support server to TicketCord: what to inventory, running both bots in parallel, and what cannot be imported.
8 min read
How to make tickets in Discord
For end users: what a ticket is, how to open one, and what happens when it closes.
4 min read
Discord ticket message templates
Copy-ready ticket open messages for support, billing, bug reports, appeals, applications, and partnerships.
5 min read
Discord ticket scams
Warning signs of fake support, what to do if you were targeted, and how server owners protect members.
5 min read
Discord ticket transcripts
Automatic and on-demand transcripts, exports, private links, and how long transcripts are kept.
5 min read