Your Discord application
Each TicketCord bot is created from a Discord application you control, with plan-based branding and status options.
A Discord ticket bot with your own identity.
Create and host a dedicated bot for structured support channels, transcripts, staff workflows, and optional AI. TicketCord subscriptions are flat at account level and can include multiple bots.
How it works
Turn support requests into private, trackable conversations.
Members open a ticket from a panel or supported workflow. Staff reply in Discord or the dashboard, use transcripts and operational tools, and close the conversation under the configured retention policy.
Optional AI assistance
Pro and Enterprise can use Atlas AI and knowledge-base sources. Staff remain available for handoff and correction.
One account, several bots
Plans include 1, 3, 3, or 6 custom bots at the account level rather than charging per server or staff seat.
Setup
From application to first ticket.
- 01
Create the Discord application
Create the bot in the Discord Developer Portal and copy the token securely.
- 02
Add and invite the bot
Connect the application to TicketCord, then invite it to the server you manage.
- 03
Configure a category and panel
Choose staff roles, ticket behavior, and the panel members use to open support requests.
Discord ticket bot FAQ