Your Discord application
Each TicketCord bot is created from a Discord application you control, with plan-based branding and status options.
A Discord ticket bot with your own identity.
Create and host a dedicated bot for structured support channels, transcripts, staff workflows, and optional AI. TicketCord subscriptions are flat at account level and can include multiple bots.
No card required. After 14 days the account moves to Free, which shows TicketCord branding, unless you pick a plan. Basic and up remove the branding.
How it works
Turn support requests into private, trackable conversations.
Members open a ticket from a panel or supported workflow. Staff reply in Discord or the dashboard, use transcripts and operational tools, and close the conversation under the configured retention policy.
Optional autonomous Atlas AI
Pro and Enterprise add Atlas, which answers members using your support content, learns from eligible staff solutions and hands over to your team. Free and Basic provide ticketing without AI.
One account, several bots
Plans include 1, 3, 3, or 6 custom bots at the account level rather than charging per server or staff seat.
Setup
From application to first ticket.
- 01
Create the Discord application
Create the bot in the Discord Developer Portal and copy the token securely.
- 02
Add and invite the bot
Connect the application to TicketCord, then invite it to the server you manage.
- 03
Configure a category and panel
Choose staff roles, ticket behavior, and the panel members use to open support requests.
White-label and branding
Every plan uses your own Discord application.
There is no shared TicketCord bot. From Free upward, you create the Discord application yourself and TicketCord runs it as configured, so the name and avatar are already yours. What changes by plan is how much of TicketCord's own branding shows through the bot's messages and status.
- Free: your own application, name, and avatar, but the bot's status and every message footer read "Powered by TicketCord.com" and cannot be changed.
- Basic and Pro: the footer branding can be removed, and the bot's Discord status becomes fully custom text.
- Enterprise: the footer text and icon are fully custom instead of only removable.
Discord ticket bot FAQ