TicketCord vs Ticket King for Discord support.
A source-linked comparison of bot ownership, per-account and per-server billing, AI availability, dashboard features, and transcripts. Public listings checked September 23, 2026.
Decision point
TicketCord
Ticket King
Bot identity
TicketCordCustomer-created dedicated bots are included across all four plans. Branding removal starts on Basic.
Ticket KingOne shared bot. The Premium Bot Personalizer changes its name, avatar, banner, and bio in your server, but it remains Ticket King's application.
Bot identity
Customer-created dedicated bots are included across all four plans. Branding removal starts on Basic.
One shared bot. The Premium Bot Personalizer changes its name, avatar, banner, and bio in your server, but it remains Ticket King's application.
Billing model
TicketCordFlat account-level billing with 1 bot on Free, 3 on Basic, 3 on Pro, and 6 on Enterprise.
Ticket KingPremium is listed at $5.99 per server every 30 days, or $6.99 for servers with more than 1,000,000 members.
Billing model
Flat account-level billing with 1 bot on Free, 3 on Basic, 3 on Pro, and 6 on Enterprise.
Premium is listed at $5.99 per server every 30 days, or $6.99 for servers with more than 1,000,000 members.
AI and knowledge base
TicketCordAtlas AI starts on Pro with 10M monthly tokens and 2 knowledge-base sources; Enterprise lists 30M tokens and 15 sources.
Ticket KingNo AI or knowledge-base features appear in Ticket King's public documentation.
AI and knowledge base
Atlas AI starts on Pro with 10M monthly tokens and 2 knowledge-base sources; Enterprise lists 30M tokens and 15 sources.
No AI or knowledge-base features appear in Ticket King's public documentation.
Dashboard
TicketCordStaff can reply from the web inbox on every plan, with internal notes and ticket history.
Ticket KingFree includes web ticket history. Premium adds live viewing with close, claim, and transfer from the dashboard; replying from the web is not documented.
Dashboard
Staff can reply from the web inbox on every plan, with internal notes and ticket history.
Free includes web ticket history. Premium adds live viewing with close, claim, and transfer from the dashboard; replying from the web is not documented.
Tickets and transcripts
TicketCordTickets are unlimited. Free keeps closed-ticket content for 90 days; paid plans add 180-day, 365-day, and manual options.
Ticket KingFree lists unlimited tickets, 10 panels, and transcripts of up to 1,000 messages, raised to 5,000 on Premium. HTML transcripts are kept indefinitely.
Tickets and transcripts
Tickets are unlimited. Free keeps closed-ticket content for 90 days; paid plans add 180-day, 365-day, and manual options.
Free lists unlimited tickets, 10 panels, and transcripts of up to 1,000 messages, raised to 5,000 on Premium. HTML transcripts are kept indefinitely.
Choose based on the operating model you need
- TicketCord may fit when your own bot identity, AI drafting grounded in a knowledge base, and one account for several servers matter.
- Ticket King may fit when a generous free shared bot with no forced branding and long-lived transcripts is enough, and AI is not needed.
- Count your servers first: Ticket King Premium is billed per server, while TicketCord plans are billed per account.
Primary sources
Public listings checked September 23, 2026.
Methodology: We checked vendor-owned pricing, product, documentation, and privacy pages on September 23, 2026. Rows include only claims supported by those primary sources.
Limitations: Prices, regional checkout terms, experiments, and plan availability may vary. Verify the live vendor page before buying. This comparison does not claim a universal winner.