# TicketCord vs Ticket King | Custom Bots, AI and Pricing

> Source-linked TicketCord vs Ticket King comparison covering your own bot versus a shared bot, per-account and per-server pricing, AI, dashboard, and transcripts.

**Public listings checked September 23, 2026.**

A source-linked comparison of bot ownership, per-account and per-server billing, AI availability, dashboard features, and transcripts. Public listings checked September 23, 2026.

**Methodology:** We checked vendor-owned pricing, product, documentation, and privacy pages on September 23, 2026. Rows include only claims supported by those primary sources.

**Limitations:** Prices, regional checkout terms, experiments, and plan availability may vary. Verify the live vendor page before buying. This comparison does not claim a universal winner.

| Decision point | TicketCord | Ticket King |
| --- | --- | --- |
| Bot identity | Customer-created dedicated bots are included across all four plans. Branding removal starts on Basic. | One shared bot. The Premium Bot Personalizer changes its name, avatar, banner, and bio in your server, but it remains Ticket King's application. |
| Billing model | Flat account-level billing with 1 bot on Free, 3 on Basic, 3 on Pro, and 6 on Enterprise. | Premium is listed at $5.99 per server every 30 days, or $6.99 for servers with more than 1,000,000 members. |
| AI and knowledge base | Atlas AI starts on Pro with 10M monthly tokens and 2 knowledge-base sources; Enterprise lists 30M tokens and 15 sources. | No AI or knowledge-base features appear in Ticket King's public documentation. |
| Dashboard | Staff can reply from the web inbox on every plan, with internal notes and ticket history. | Free includes web ticket history. Premium adds live viewing with close, claim, and transfer from the dashboard; replying from the web is not documented. |
| Tickets and transcripts | Tickets are unlimited. Free keeps closed-ticket content for 90 days; paid plans add 180-day, 365-day, and manual options. | Free lists unlimited tickets, 10 panels, and transcripts of up to 1,000 messages, raised to 5,000 on Premium. HTML transcripts are kept indefinitely. |

## Choose based on the operating model you need

- TicketCord may fit when your own bot identity, AI drafting grounded in a knowledge base, and one account for several servers matter.
- Ticket King may fit when a generous free shared bot with no forced branding and long-lived transcripts is enough, and AI is not needed.
- Count your servers first: Ticket King Premium is billed per server, while TicketCord plans are billed per account.

## Primary sources

- [ticketking.xyz/pricing-details](https://ticketking.xyz/pricing-details)
- [ticketking.xyz/docs/premium/plans-and-pricing](https://ticketking.xyz/docs/premium/plans-and-pricing)
- [ticketking.xyz/docs/transcripts/how-long-transcripts-stick-around](https://ticketking.xyz/docs/transcripts/how-long-transcripts-stick-around)
- [ticketcord.com/pricing](https://ticketcord.com/pricing)
- [ticketcord.com/features](https://ticketcord.com/features)
- [ticketcord.com/security](https://ticketcord.com/security)
- [ticketcord.com/privacy](https://ticketcord.com/privacy)

## Machine-readable resources

- [Canonical HTML](https://ticketcord.com/comparison/vs-ticket-king)
- [TicketCord llms.txt](https://ticketcord.com/llms.txt)
- [AI page index](https://ticketcord.com/api/ai/pages)